Sometimes customers have a Days Payable Outstanding (DPO) policy. DPO policies are used to conserve cash and reduce borrowing cost. In these situations it doesn’t matter what payment terms are, customers will pay according

If your customers’ only option to pay is via check, then you are delaying payments unnecessarily and reducing the velocity of cash flow. Payments via check can delay payments for weeks, increasing borrowing costs

Customer disputes are often the reason for late payments. They can be why your DSO is increasing without any good explanation. Disputes are the silent problem that you don’t learn about until well after the

AP approval issues can slow payments. Customer AP departments want to pay you on time, otherwise they could have problems with auditing, vendor relationships and cash budgeting/forecasting. Sometimes the reasons for slow payments are innocuous

More than a year has passed since the COVID-19 pandemic emerged in the United States. The pandemic wreaked havoc on the economy and turned the normal way of doing business upside down for many

Don’t be lulled into assuming that your AR team is not meeting objectives simply because customer AP departments don’t want to make payments on time. Customer AP departments are not always or entirely the

If your AR team is not meeting its collection goals, don’t automatically jump to the conclusion that customer AP departments are at fault. It is a popular misconception in AR departments that customer AP