AR HERO SPOTLIGHT

State Systems Protects Cash Flow with Lockstep Collect

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With a customer base of 25,000 customers, we would have to have an extremely large staff to accomplish the same level of interaction Lockstep Collect provides. Additionally, we can be sure that with the templates, we are communicating with a consistent branded message each time we touch the customer – It’s been a total transformation on cash flow.”

Shared Services Manager, State Systems

Rave reviews of our accounting software: See how accounting departments are succeeding with Lockstep

“The automated communication that we have going out are a game changer in these times. I absolutely think they’re essential in this new normal.”

Credit and Collections Specialist, BEGA
State Systems Lockstep Collect Customer

State Systems Protects Cash Flow with Lockstep Collect

At any given time, State Systems has around 5,000 customers that owe a balance. They split the collections process between two people; one whose primary function was to apply cash or check payments all day and the other made calls and sent out statements. Even with one person dedicated solely to statements, it was impossible for all this work to be completed. State Systems has gone from barely being able to reach all…

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Packsize Lockstep Collect Customer

Packsize Right-Sizes their Cash Flow During Global Pandemic

“When COVID hit our executives turned their focus, pretty much immediately, onto accounts receivable…It was nice to know we could rely on Lockstep Collect to send out automated notifications so we could really focus our time on what our executives really needed us to do, but still know that we weren’t abandoning all of our customers at the same time,” Perry explained. Soon, Packsize’s growth took off again as…

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“Lockstep Collect is a great tool for us collectors to make it easy for all who are faced with working from home for the time being. Stay home and use Lockstep Collect!!! 😊”

Credit Manager, Pattison Sign Group

Securitas Lockstep Collect Customer

Securing a Greater Cash Flow with Lockstep Collect

The most powerful area of Lockstep Collect for Securitas was the advanced automated workflows. The automation allowed Securitas to reach out to and communicate with customers, without being forced to do the email outreach manually. After turning on their advanced automated workflows for their small customers, which make up about 60 percent of the company’s total customers, Securitas US was able to increase their receivables by over 247 percent.

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Tagua Lockstep Collect Customer

Tagua Gunleather Sets Target on Lockstep Collect

“In the collection’s world, only the earliest bird eats. If you lose time, or if there’s a problem and it takes a minute more, it could break that deal,” Flam explained. “The possibility of the customer to have access online and pay without calling them of them calling us, just send them an email. It’s great.” Tagua Gunleather is setting new goals for their use of Lockstep Collect and extending the product beyond their collections department.

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Lockstep Collect End User - Controller

“Lockstep Collect has helped us tremendously in taking a very manual process to automation that our customers have access to 24x7x365. The automated Lockstep communications takes the worry out of my Collectors having to manually contact their customers and then manually keep track of their aging.”

Controller-Centralized Billing , Express Oil Change & Tire Engineers

“Lockstep Collect is the best thing to happen to us in the current circumstances. We don’t know where we would be with out it. We can keep sales going with online payments, while we deliver curb side pick ups.”

Credit Manager, Pattison Sign Group

“Our DSOs are down and we have beaten our collections targets for two quarters in a row. I attribute that to ramping up on Lockstep Collect and it’s automation.”

AR and Collections Manager, Cantata Health
Mid-State Bolt Lockstep Collect Customer

Mid-states bolt & screw fastens down effective collections process

With Lockstep Collect, Taylor groups her customers into credit classes, allowing her to specify exactly who needs to receive invoices. The workflow will place new customers into the correct group automatically and knows when each are due to receive an email. Lockstep Collect then automatically sends emails out to those customers notifying them of their past due accounts. “The reason that I wanted Lockstep Collect, and it’s still my most favorite feature…

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Perlick Lockstep Collect Customer

Perlick Toasts to Accounts Receivable Success with Lockstep Collect

“We were able to spend the bulk of our day collecting… and [we] would not have gotten there if it weren’t for Lockstep Collect,” Hlavac said. Perlick saw a complete transformation in their day’s sales outstanding (DSO) just five months after implementing Lockstep Collect. Since the team was able to focus their time on reaching out to more customers, they reduced their DSO from 44 days down to 37 days.

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