Customer AP departments are not always the reason why your payments are late. AP departments usually want to make payments on time to avoid problems with auditing, relationships and cash budgeting and forecasting. The
Exciting news: we have raised $10 million in our Series A round, led by Point72 Ventures with participation from Clocktower Ventures and Revel Partners. This brings our total funding to $14 million since we started
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The general belief in accounts receivable is that AP departments don’t want to pay you on-time. There are cases where some customers have cash flow problems and their AP departments try to stretch suppliers.
By Lindsey|Categories: AP Myth Bust|Comments Off on AP Departments Want to Pay You On-Time – Here’s Why
There are a number problems that can keep customers from paying on time. Identifying and eliminating these deterrents to payment is essential. When you have eliminated the reasons for not paying, it will be
By Lindsey|Categories: Self-Service|Comments Off on Providing Self-Service Eliminates Reasons for Customers to Delay Payments
Satisfied customers and vendors are essential to your business. In order to satisfy your customers and vendors you have to understand their needs. Their needs have changed with the new business environment. Customers and
By Lindsey|Categories: Self-Service|Comments Off on Increase Satisfaction With Your AR and AP Teams
AR teams with manual systems struggle to keep up with calls and emails to take payment details, answer application questions, request document copies, report disputes, or handle a host of other matters. These manual
By Lindsey|Categories: Self-Service|Comments Off on How to Streamline the AR Process with Self-Service
The month-end close can be a major additional burden for your team, especially during the pandemic when you may be understaffed or have staff working remotely. It can keep them from collection activities and
The flexibility and convenience that self-service offers is important to customers. They want to work remotely, and not be tied to office hours. In the new normal, customers want to work when and where
By Lindsey|Categories: Self-Service|Comments Off on The Ways Self-Service Payment Increase Efficiency
Self-service AR is a logical extension of automating office processes. It helps automate both sides of a transaction. It closes the loop with your customer, and increases efficiency and the accuracy and timeliness of
By Lindsey|Categories: Self-Service|Comments Off on How Giving Customers The Power of Self-Service AR Benefits You and Your Customers
Good vendor relationships are essential to servicing your customers and reducing costs. Make your company easy to do business with. Provide a self-service portal to vendors to maintain their accounts and communicate with your
Self-service AR can give your customers the convenience and flexibility to work remotely, and choose when they work on their accounts. A self-serve portal gives your customers ownership in the management of their accounts,
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