Invoice disputes are a huge hurdle to getting paid on time. The longer an invoice sits in dispute, the less chance you will have of collecting the full amount. Knowing when an invoice is in dispute and dealing with the resolution process immediately is one of the best lines of defense to ensure you collect on the entire invoice.
Lockstep Collect will automatically escalate invoice disputes to a credit manager when necessary. Each invoice can be tagged with a reason code for tracking purposes. Filtering by reason code can help to decipher which issues come up most often and avoid them in the future.
