If you’re using email in your collections process, you have probably thought to yourself “Are my customers even reading these emails?”.

Crafting collection emails that will be opened, read and paid on can be tricky when our customer’s inboxes are being inundated every day. Every last detail of an email can make a difference from the subject line to the fonts you use – so we’ve figured out what works and we’re bringing you best practices for your collection emails to ensure your customers are opening and paying every time.

Check out our on-demand video for Email Best Practices for Collections to learn how to craft subject lines and content, how to catch your customers attention and how to test your emails for the best response rates.


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