Collection work can become frustrating and tedious from the constant draining phone calls. When your collectors are calling the same accounts over and over again and those accounts are not paying up, the work can

Getting on the phone with a customer to ask for payment can be an intimidating process. What if the customer yells at you? Or what if they just flat out refuse to pay? The more

WHAT IS CREDIT AND COLLECTIONS MANAGEMENT (CCM)? Credit & Collections Management (CCM) is a suite of integrated business applications that extend a company’s accounts receivable and accounting system to facilitate credit management, invoice dispute

A credit and collections policy ensures that every collector is making the same decisions when it comes to managing accounts. If one collector is allowing customers to go further past due than another, your

Using a collection’s agency for your difficulties in collecting on time can be a costly option right off the bat. A collection agency is going to cost you money simply to collect on those

As consumers, even in the B2B space, we spend a lot of time researching our options before making a purchase. For example, you rarely try out a new doctor without references, buy a new piece

Collection agencies vary in the different types of services they provide and areas they specialize in. When searching for a collection agency that fits your needs, this can be a very difficult task. How do

[vc_row][vc_column][vc_column_text]There are plenty of reasons why your customers are not paying you on time, and many of them delay payment because they are experiencing cash flow problems. If your customers are struggling with cash flow

A collections process should not be taken with a haphazard approach. Without a set plan, the right accounts are not always contacted, clients are forgotten about, money is not collected and those at risk of

To keep a business running, you need cash flow. As obvious as this is, cash flow isn’t always what it is expected to be. You may make a lot of sales, but if customers aren’t

Many small businesses extend credit to their customers as a matter of course without evaluating the cost and consequences of doing so. In most cases you will want to continue selling to your customers

Many professionals outside of the AR department, and maybe those who are active in AR, feel as though asking or demanding payment from customers will negatively affect your customer relationships. Fortunately, this widely held

We’ve all encountered a customer, at least once, in the line of accounts receivable work who is angry and frustrated. The customer might be yelling at you about a billing issue and you’re scrambling