Contact management is an integral part of collections activities. Collection automation products use information about customers, credit, accounts receivable and other important information to schedule collection activities for collectors. This frees up collectors to
For customers paper checks have become increasingly unpopular as a means of payment because of the time and cost to process, and the inconvenience of not being able to pay bills from anywhere or
Credit risk has increased dramatically in many industries because of the uncertain business environment in the new normal. Businesses in non-essential industries and those in heavily impacted services such as travel and hard-hit geographic
The uncertainty of when the economy will open up and how fast it will open is part of the new normal you need to adjust for in making credit decisions. Non-essential businesses are subject
Projecting cash receipts has taken on a new importance for many companies in the new normal as they struggle to survive in an uncertain business environment. Many businesses have cut back operations or closed
The uncertainties of how customers will pay their bills in the face of full or partial shutdowns of unknown duration, and the unpredictable amount of time required for the economy to fully recover once all
Online collections are a must for low-cost, efficient AR operations, which can be conveniently staffed at your office or a remote location. The challenge in achieving digital collections is getting the customers, who are
Digital collections are the answer to getting out from under the cost and delays caused by processing customer checks, and taking payments over the phone. Digital collections also make it possible for employees and
Remote work is increasingly becoming the new normal for many companies. Whether they are your employees or independent contractors, remote workers need to access data with a minimum amount of handling and manipulation to
Making the transition to remote work for many companies can initially be a challenge. This is especially true for accounts receivable teams. Collections is a people-centric job. Collections professionals spend majority of their time
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