Accounts receivable collection phone calls take more than contact information, a phone, and your voice if you want them to work. Even the smallest factors can influence the outcome of your collection call such as

The first communication you have with your customer after an invoice becomes past due can be crucial to your overall collection success. How do you get your point across without creating uncomfortable tension and creating

Collecting accounts receivable is no easy task; it takes a combination of organization, persistence, patience, and the ability to be firm without being offensive. Every communication you send to your customers either gets you closer

[vc_row][vc_column][vc_column_text]Many companies struggle with accounts receivable and have a significant number of unpaid invoices slowing down their cash flow and hurting their bottom line . While it’s easy to blame your customer for late payment,

The best way to determine the effective collections strategies you should take is to know what’s going on in your company, your industry, and your customers' organizations today. This will help you refocus on

[vc_row][vc_column][vc_column_text]Our customers are engaged in a wide variety of industries including small business to large enterprises who represent industries including wholesale distribution, manufacturing, construction, medical services, legal services, professional and consulting services, and others; no

We know you’re busy and no matter how important improving your accounts receivable is, it can be hard to find the time and, let’s face it, the energy, to sit down and sift through

Extending credit to customers is risky and it can be costly; but it is also a part of doing business in today’s world. Just because is it common though, does not mean you should

Putting in place a service charge, or a fee for late payment, sometimes comes across as a negative act in the accounts receivable department. Most customers are not happy to hear that your company

[vc_row][vc_column][vc_column_text][vc_row][vc_column][vc_column_text] WHAT IS THE COLLECTION EFFECTIVENESS INDEX (CEI)? CEI stands for the Collections Effectiveness Index and it is a commonly used metric to track a company’s accounts receivable performance. Put most simply, the CEI compares