Successful collections are all about keeping customers connected. Keeping customers connected increases collections, reduces DSO, and accelerates cash flow. The benefits of automating collections with Acumatica are features that give you the ability to keep customers connected and meet your AR goals.
AR automation solutions are seamlessly integrated with Acumatica ERP to increase efficiency, enhance customer experience and reduce DSO. Integrating automated collections with Acumatica keeps you connected with customers on their journey through your AR processes, and free up time for your collections team to contact high priority accounts.
With cloud-based solutions you can stay connected with customers whether they are working remotely, at the office, or traveling. Integrated cloud-based Acumatica AR solutions can reduce ADD from 24 days to 10 days working remotely.
Digital, customized communications driven by a rules engines keep you connected with customers and free up time for contacting priority collection accounts. Customized emails, scheduled to reach your customers when they are most likely to open and react to them will help you achieve AR goals.
Customers want the flexibility and convenience that a self-serve online portal provides. They want to self-manage their accounts from any location when it is convenient for them. Self-service enhances customer experience, frees up your team for priority collections, and accelerates cash flow.
Automated collections with Acumatica can provide activity management to give your collections team a 360-degree overview of account status, and prioritization of accounts to contact. Activity management helps to keep your team focused, so they don’t waste time trying to figure out what to do next, and know which accounts to contact to maximize collections.
Reports & Forecasts
Acumatica automated collections solutions can provide real-time, automated reports and forecasting to keep stakeholders informed. They are more timely and accurate, and save time for increased customer contact.
Acumatica digital collection solutions keep customers connected regardless of where they are located, and enhance customer experience during their journey through your AR processes.
Automating your collections with Acumatica will keep your team connected with customers, increase collections, reduce DSO and accelerate cash flow.
AR and AP issues are easier to deal with if you have automated systems. Cloud-based AR and AP solutions with self-service portals and automated processes keep vendors and customers connected no matter where they are located.
Automation increases efficiency, reduces costs and results in increased profits, cash flow and shareholder value.
Lockstep Collect, a leader in cloud-based credit and collection platforms, can help you collect cash in 4 ways:
- Cloud-based solutions
- Automated customer communications
- Customer self-service
- Collections Activity Management
Lockstep Collect is an experienced software partner that can help you maximize your collections and cash flow in the new normal.
If you would like to learn more about how you can make collections more effective, and improve cash flow 31% or more, request a demo.