CUSTOMER CARD PAYMENTS AND CUSTOMER ACH TRANSACTIONS
Electronic Invoice Presentment and Payment (EIPP) enables you to automatically send invoices and statements to customers so they can pay their bills in a secure online portal via ACH or credit card. EIPP Bill Pay can be enabled for selected companies in the system. Further, you can enable online payments for all of your customers or only for a select group of customers. You can also set acceptable amounts for online payments to restrict unauthorized payments online.
A secure hyperlink can be inserted into any email communication (automated or manually created) and sent to your customers. When clicked, the hyperlink takes them to the secure Online Bill Pay portal where they can review invoices and process online payments. They don’t have to remember the web page, their user name, or password. The hyperlink takes them to this page automatically making it easier for them to pay you faster. The email hyperlink can be set to expire after a defined number of clicks such as 10 clicks and/or a period of time such as 30 days.
CREDIT CARDS & ACH PAYMENTS
Accept credit card payments online. The system supports all major credit cards including MasterCard, Visa, American Express, and Discover. Extremely competitive rates mean that you could save a considerable amount annually from lower credit card processing fees. Also Accept automated clearing house (ACH) payments from your customers via the secure payment portal.
Online Bill Pay enables your collections staff to process verbal credit card or ACH payments while on the phone with your customers.
Credit card and bank account information is never stored in the system. Confidential information is accessed via a PCI-compliant vault retrievable only from Lockstep Collect through an encrypted account identifier.