There are barriers that can keep customers from making timely payments and reduce your cash flow. It is important to identify and eliminate these barriers as much as possible so you can reach your

There are a number problems that can keep customers from paying on time. Identifying and eliminating these deterrents to payment is essential. When you have eliminated the reasons for not paying, it will be

Customer and vendor satisfaction is more important than ever to your business in the new normal. To satisfy your customer and vendors you have to understand what they need. Their needs have changed, but

Satisfied customers and vendors are essential to your business. In order to satisfy your customers and vendors you have to understand their needs. Their needs have changed with the new business environment. Customers and

Is your AR team struggling to keep up in the new normal? Are they constantly answering or returning customer calls to take payment information, answer payment application questions, take requests for copies of documents,

AR teams with manual systems struggle to keep up with calls and emails to take payment details, answer application questions, request document copies, report disputes, or handle a host of other matters. These manual

Month-end close in AR can be hectic and stressful for your team, especially in the new normal where you may be understaffed or trying to balance a staff working remotely. It can divert them

The month-end close can be a major additional burden for your team, especially during the pandemic when you may be understaffed or have staff working remotely. It can keep them from collection activities and

The flexibility and convenience that self-service offers is important to customers. They want to work remotely, and not be tied to office hours. In the new normal, customers want to work when and where