March 11, 2014, Chardon, OH –
Today e2b teknologies, publishers of Lockstep Collect accounts receivable management software, announced the Company’s partnership with Solupay to extend the software with online bill pay capabilities. Companies using Lockstep Collect can now accept payments from their customers online to further simplify and streamline the accounts receivable collections process. Additionally, collections professionals can now take credit card payments during phone calls with customers from the Lockstep Collect software.
“Make no bones about it: Online bill payment is faster, easier and less expensive than the check-and-stamp method of paying your bills”, said e2b teknologies President Lynne Henslee. “This is a win-win for both the customer and the vendor. The customer saves time, energy, money and can self-serve their account on-line. The vendor reduces paper processing and collection costs, increases cash flow and provides customers with a secure payment processing mechanism twenty four hours a day, seven days a week”
The secure, PCI-compliant customer payment portal is easily accessed by customers through a hyperlink via an email sent from Lockstep Collect and customers do not need to enter login credentials or remember passwords. From there the customer can see all of their open invoices, select which one they would like to pay, and proceed to pay their bill online.
Customers can also make notes on an invoice which then alerts collectors of communication from the customer. This creates an extremely simple, safe, and fast process and by removing barriers and promoting communication, the entire collection processes is made easier for customers, thereby speeding up payment to vendors.
“We couldn’t be more excited about our partnership with Lockstep Collect,” said Joe Musitano, Solupay’s Managing Partner. “Lockstep Collect helps companies to better manage their accounts receivable process and Solupay helps companies to reduce their merchant service fees. This partnership is a win-win for everyone involved but most importantly, for the business using Lockstep Collect.”
The Lockstep Collect Online Bill Pay module is available under a private-label agreement with Solupay. e2b teknologies markets, sells, and supports the new module with Solupay providing payment management and merchant services.